Client Experience Associate
Client Experience Associate role providing front-line client support for Stake's Client Experience team. The position focuses on managing client communications and maintaining client relationships for the platform.
What you'll do
- Serve as primary contact across email, live chat, and WhatsApp
- Respond to client queries promptly and accurately
- Manage and prioritise incoming conversation queue
- Escalate complex or sensitive cases to relevant teams
- Record client interactions and report recurring issues or trends
What they're looking for
- 2+ years in a client-facing role
- Previous startup or technology company experience
- Fluency in English and Arabic both written and spoken
- Experience in investing or real estate is advantageous
Skills
Summary written by StartupJobs from the company's listing. The full listing is on the company's website.
This job comes from the career page of Stake. We link straight to the source.